LOVE Electronics Service Center, the market leader in the electronics service industry requires a Business Development Manager for the generation and development of existing and new business opportunities.

Job Title:         Business Development Manager
Reports To:     The COO

Job Description:

• The role is focused purely to develop, nurture and support existing and new clients.
• Enhance customer service and establish good relationship with clients.
• Maximize sales potentials and growth opportunities.
• Ensure fast market penetration of new services and attainment of market share objectives.
• Ensure proper distribution of sales and growth by existing branches and analyses business potentials and opportunities.

Skills, Knowledge and Experience required:

• Proven success in your sales ability and full knowledge of the sales process.
• Strong client management skills and ability to keep promises.
• Capable of hands on problem solving with the ability to generate ideas and solutions.
• A positive attitude in dealing with people.
• Excellent organizational and time management skills.

Capable of working independently and having responsibility as an individual

     LOVE Electronics Service Center, a fast growing electronics service provider requires a Technical Support Supervisor for their R & D Department.

Job Title:         Technical Support Supervisor
Reports To:     The COO

Duties and Responsibilities:

• In-charge of research and development for electronic repair methodologies and technologies.
• Participate in electronic repair related seminars and updates on repair technologies to all branches.
• Provide hands on materials needed for the seminar.
• Submit reports and recommendations to the area managers on technician’s efficiency ratings.
• Countercheck and monitor all units for second line of repair (before and after).
• Act as company representative for possible affiliations on any related electronics group or association.
• Conduct ocular visits to ASC for new product presentations for possible technical studies and accreditations.
• Screen all applicants for the technical position and act as trainer to the newly hired.
• Perform other functions which are related to the job description from time to time.

Educational and Training Requirements:

• A diploma in Electronics and Communications Engineering (ECE) or any related field.
• Proven track record of excellent performance in the electronics industry.
• Minimum of 5 years experience in application and troubleshooting of electronic appliances and other related product line.

Personal Attributes:

• Must be proactive with lots of energy.
• Can work in a team environment.
• Hard working, smart and practical thinker.
• Ability to deliver on time, all the time.
• Good people skills.
• A positive attitude in dealing with people.
• Capable of hands on problem solving with the ability to generate ideas and solutions.
• Excellent organizational and time management skills.

Job Title:         Branch Frontliner
Reports To:     Area Manager

Job Specification:

1. Meets Monthly Branch Quota;
2. Excellent Customer Service Experience
3. Trustworthy and Efficient in all Branch Transactions

Specific Duties and Responsibilities:

• Handles customers inquiries both over the counter and telephone transactions;
• Convince customers for repair service;
• Coordinates with designated Technician on Parts Requisitions;
• Assign in giving appropriate estimation to the customers;
• Updates Records for all incoming and outgoing units;
• Coordinates with other branches with regards to Technical Info & Parts Replacement;
• Responsible in reporting problems arises or any anomalies related activities;
• In-charge in issuing and safekeeping of Job Order & Official Receipt;
• Responsible in accomplishing and submitting on time required Branch Reports;
• Coordinates with Marketing Dept. on Advertisement & Promotions;
• Responsible in updating all branch related records;
• Responsible in smooth operations of the branch;
• Responsible in Telemarketing;
• Maintain cleanliness of the shop;
• Strict compliance to Company Rules & Regulations.
• Other duties that may be assigned from time to time.